Realpad Troubleshooting

On This Page Download Realpad Troubleshooting If you’ve ever tried to teach someone who you consider to be “older” how to use certain pieces of newer technology, then you know the process can be frustrating and hilarious at the same time. What seems so easy to us “young folks” seems like some form of rocket science to others who just aren’t used to all of the smart devices that keep coming out.

The AARP RealPad is the name of the product, a $189 tablet that’s about the same size as an iPad Mini. It runs Android 4.4 with a custom launcher, that features large icons.


  • It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.
  • Troubleshooting is needed to identify the symptoms.
  • Determining the most likely cause is a process of elimination—eliminating potential causes of a problem.

Please Note: AARP and Intel announced RealPad, an Android* tablet designed to … one-click RealQuick Fix troubleshooting feature, vibrant visuals.

System Requirements:

Operating SystemApple® macOS™ Big Sur 11.x*; Catalina 10.15; Mojave v10.14(learn more about Apple Security Updates)

Microsoft® Windows® 8.1 (64 bit) (until January 2023)**

Microsoft Windows Windows 10 (64-bit) Windows Release Information
CPU Typex86-based 64-bit processor (e.g. Intel Core i, AMD Ryzen series), 4 cores, 1.7 GHz or greater; 32-bit not supported
ARM-based processors partially supported via Rosetta 2 only – see this post for more information. 
Memory4 GB of RAM (integrated graphics recommend 6 GB or more)
Graphics CardDirectX11 (Direct3D 10.1 or greater)
Dedicated GPU with 1 GB or more of VRAM
Integrated graphics with 6 GB or more of RAM
Disk Space3 GB of storage
Display Resolution1366 x 768 (1920 x 1080 or greater at 100% scale strongly recommended)
Pointing DeviceHID-compliant mouse or trackpad, optional Wacom® tablet and 3Dconnexion SpaceMouse® support
Internet2.5 Mbps or faster download; 500 Kbps or faster upload
DependenciesSSL 3.0, TLS 1.2+, .NET Framework 4.5 or newer required to submit crash reports